As the old adage goes, the best camera is the one that’s with you. Since most people carry a phone with them just about everywhere, it’s no wonder we’re taking more photos on phones than cameras these days.

iPhone Camera is not Working: What to Do?

Step 1. Locate the issue

If you have an issue with your iPhone camera, the first thing you need to do is to find out whether it’s a software or hardware problem.

Check both iPhone cameras. If they work fine during a video call you can be happy; it’s a software issue you can easily fix.

In case you continue seeing a black screen, you’d better not waste your time and contact Dr Phone.

Step 2. Force the Camera app to close

If the screen shows a closed lens or a black image, force to quit the Camera app. Tap the Home button twice quickly. You’ll see small previews of recently used apps. Find the Camera app and swipe up to close it.

Step 3. Restart your iPhone

Press the Home and Power/Sleep buttons simultaneously and wait for the Apple logo to appear. Let both buttons go at the same time and your iPhone will restart. Your personal data won’t be affected. Check the Camera app after that.

Step 4. Reset iPhone

The easiest solution to fix iPhone camera problem is to reset your iPhone to the default settings.

Go to Settings > General > Reset > Reset All Settings. It will return your iPhone to the default factory settings.

Step 5. Set up iPhone as new

You can erase your iPhone and set it up as new.

Note that all the data from your device, including songs, videos, contacts, photos, etc will be erased. To avoid losing your data, make a backup to your PC or iCloud before getting started.

To reset your iPhone go to Settings > General > Reset > Erase All Content and Settings.